Shipping

Shipping Information

Welcome to Boyo Jeans! We’re delighted to offer you a seamless shopping experience, including hassle-free shipping. Below you’ll find all the essential information regarding our shipping policies to ensure your order reaches you in perfect condition and on time.

Shipping Destinations

We currently ship within South Africa. For international orders, please contact our customer support team for assistance.

Processing Time

Once your order is placed, please allow 1-2 business days for processing. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

We partner with trusted carriers to deliver your orders safely and efficiently. Our primary shipping methods include:

PUDO Standard Shipping: Delivery within 3-5 business days.

Please note that shipping times may vary depending on your location and carrier delays beyond our control.

Shipping Fees

We offer free standard shipping on all orders over R1000 within South Africa. Expedited shipping is available for an additional fee, which will be calculated at checkout.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your package’s journey right to your doorstep, ensuring you’re always in the know about your order’s status.

Shipping Restrictions

While we strive to deliver your order as quickly as possible, please be aware of potential shipping restrictions:

  • We do not ship to P.O. boxes. Please provide a physical address for delivery.
  • Some items may be subject to shipping restrictions due to size, weight, or destination. These restrictions will be communicated during the checkout process.

Missing or Delayed Shipments

In the rare event that your order is delayed or goes missing, please contact our customer support team immediately. We’ll work diligently to resolve any issues and ensure you receive your order as soon as possible.

Contact Us

If you have any questions or concerns regarding shipping, please don’t hesitate to reach out to our friendly customer support team. We’re here to assist you every step of the way.

Thank you for choosing Boyo Jeans for your apparel needs. We appreciate your business!

Collection Options

For customers in the local area, we offer convenient collection options:

  1. In-Store Pickup: Select the “In-Store Pickup” option during checkout and collect your order from our store location during regular business hours. Please wait for a confirmation email notifying you that your order is ready for pickup.
  2. Curbside Pickup: Prefer to stay in your car? Choose “Curbside Pickup” during checkout, and we’ll bring your order directly to your vehicle when you arrive at our store. Just give us a call upon arrival, and we’ll handle the rest!

9707  Ext 6, Stretford, 1841

Daily 9:00 am – 5:00 pm

How to get to the shop